Is your coffee whole bean or ground?
Both — every coffee lets you choose Whole Bean, Standard Ground, Espresso Ground, or Coarse Ground on the product page.
What grind should I pick?
Standard Ground suits most drip coffee makers. Choose Espresso Ground for espresso machines, Coarse Ground for French press or cold brew, and Whole Bean if you like to grind fresh at home.
When is the coffee roasted?
Our coffee is roasted to order and shipped directly by our fulfillment partner, so it arrives at peak freshness.
Where does the coffee come from?
Our coffee is a private label coffee — roasted to order by our roasting partner and shipped directly to your door, so every bag arrives at peak freshness.
How much is shipping and how fast is it?
Standard shipping is $8 (free on orders over $70) and arrives in 3–7 business days. Expedited shipping is $15 and arrives in 1–2 business days.
Do you offer any discounts?
Yes! Use code LAUNCH15 for 15% off through October 20, 2026. Join our email list and you'll also get WELCOME10 for 10% off your first order.
Do you have a coffee subscription?
Yes — choose "Subscribe and save" on any coffee product page for monthly delivery at 10% off.
Do you sell tea as well?
Yes! We have a separate tea collection alongside our coffees.
Where do you ship?
We currently ship within the United States.
What if something arrives damaged or I don't love my coffee?
Just reach out through our contact page and we'll make it right — see our refund policy for details.